Voicemail is perhaps one of the most known and used feature of a phone system. Voicemail allows callers to leave a voice message which can be played back at a later date/time. By default, voicemails have two separate conditions/messages which can be played.

  • 'unavailable calls' - when calls are un-answered
  • 'busy calls' - when a user sets their phone to Do Not Disturb mode.

When a call reaches a users voicemail, the caller is prompted to leave a message after a pre-recorded (or automated) message. Additional options can be set to route calls should they reach a users voicemail (see VMX Locater for more information).

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