August 17th, 2018 by Bronson Tang
Communication is a big deal when it comes to human relationships, and it is more vital when that relationship is to cater to people’s needs. No business can successfully run without having an efficient communication channel, which is why the mode or means they use to communicate has got to be great and not just good.
Technology has helped shaped the way we communicate today, the introduction of the internet has brought about communication through emails and social media. It is no longer enough to explore traditional means like telephone cables. However, there is a misconception that telephone cable services are the same as VoIP. While they are both used to make and receive calls, they differ in features, cost and mode of transmission. Some phone cable companies also offer VoIP interface for communication. This article will be highlighting the difference between the phone service and the VoIP and which might best suit your communication needs.
What are Phone Cables?
Phone cables services are often referred to as landlines. These are phones that utilize analog to send and receive signals between two phones after they must have passed through some physical hardware that connects them. The phone cable service is often seen as just a network of twisted copper wires with plugs attached to a wall. There are different types of hardware structure that a phone cable service might use depending on the needs of the business or office. A small business can easily opt for a 4-line system, but if more phone lines are required then PBX will be the best choice as it can serve up to 32 phone lines at the same time. While some people might find phone cable services as outdated, they are still very reliable with features like call waiting, voicemails, caller ID and call blocking. The problem with phone cable service is space they take up and maintenance over time.
What is VoIP?
Voice Over Internet Protocol (VoIP) is a digital communication technology that allows you to make and receive calls over the internet. Unlike the phone cable service that makes use of wire, VoIP makes use of the internet broadband made available through a router. Most businesses are now adopting VoIP has it provide greater flexibility when it comes to the number of phone lines one can have. You can have an unlimited number of phone lines and the quality, distance covered are all dependent on the quality of the internet connection. VoIP is not limited by physical wires, hence it is less bulky and easier to maintain.
Before you make a decision on which technology platform to use for your business you might want to consider the factors outlined below;
Features: This is one of the most important factors to consider when deciding between VoIP and phone cable services. Both technologies can handle basic features like caller ID, call blocking, Voicemail, and many more. However, when it comes to more advanced options like virtual assistants, pre dialled contacts, call-to- email and more robust phone lines then VoIP is the best option. With VoIP business can also explore cloud computing and operate in multiple locations on the same network. Should the basic features of communication be the need of your office then you can stick with Phone cable service otherwise VoIP.
Technology: Both system work on separate technology, cable is analog and runs on copper wires while VoIP is digital with its infrastructure beyond wires. We do live in a digital age and most companies are no longer building product that caters to analog devices. Therefore, it will be more beneficial to run a call system that can be easily upgraded and maintained as opposed to the former. It is also worth mentioning that digital communication and services are becoming the standard in most industries.
Reliability: This is one area where phone cable services edge VoIP. The wire connection found on landline provide better end-to-end call services, while VoIP might face network connection issues. The gap in call quality and reliability is being closed due to advancement in technology. Should call the quality matter to you and you intended to use VoIP, we suggest you apply for plans with the latest broadband speeds and reach.
Cost: The final decision might boil down to cost for most business. Long-term, the VoIP is the far cheaper option. The cost of the upgrade, maintenance, making of long distance calls is cheaper on VoIP network as opposed to phone cabling services. The cost of hardware need with each upgrade requirements for a phone cabling service raises its cost.
In conclusion, the difference between the VoIP technology and the Phone Cable service is the advancement of the technology structure. Just as the new will eventually eclipse the old, same can be said for the cable and VoIP comparison. Therefore, a business looking to operate in today’s world, then digital communication like VoIP is the way to go.
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