Why Pulsar

Experienced. Reliable. Connected. Customer-focused.

Unparalleled Experience & Expertise

Superior Network Infrastructure

Superior Network Infrastructure

pulsar360 is proud to be one of a handful of providers with facilities and networks in both the United States and Canada. We have been perfecting our platform and network for over 10 years. Our operating platforms are some of the most automated in North America.

As a standard practice, we provide automatic failover and/or redundant paths to all of our customers.

You get peace-of-mind with pulsar360's unique redundancy, fail-over, and disaster recovery solutions for networks of all sizes.


Trunk redundancy

We provide connectivity for each SIP trunk to two of our data centers at no additional charge. Both datacenters are live and operational at all times, for both inbound and outbound calls.

DID redundancy

We duplicate your DIDs in two datacenters. If there is an issue at one center (equipment, power, connectivity, etc.) inbound calls are automatically rerouted to the other datacenter.

Toll-free redundancy

We dual-load all of your toll-free numbers into two databases. In the event of a major failure at one carrier, we can move all of your toll-free numbers to a secondary carrier for handling. This move takes approximately 15 minutes to download to all of the downstream databases nationwide.

National network redundancy

Each datacenter has connectivity to several national networks. If there is a problem with quality or service issues with one network, calls are routed to another.

Hosted IP-PBX redundancy

We can mirror-image a specific customer's features and functionality in two separate servers in different datacenters.

Carrier partnerships

Carrier Partners

We have access to assign and move telephone numbers in over 10,000 rate centers throughout the United States and Canada, and in the metropolitan areas of over 60 countries around the world.

We are partnered with numerous global carriers and competitive local exchange carriers (CLECs) via redundant connections, enabling us to provide a fully meshed network for the utmost in reliability.

We partner with numerous underlying carriers, ILECs and CLECs including CenturyLink, XO, TW, Peerless, IntelePeer, Windstream, Bandwidth, and others. We have datacenter MPLS hubs with several of these providers enabling us to provide on-net connectivity from the customer to our datacenters.

These relationships provide us with:

Customer Service

Customer service you'll love

We pride ourselves in providing the utmost in service for our customers and partners… 24 hours a day, 365 days a year. Entrust your service to us and you will see a demonstrable difference in processes, flexibility, and manageability. Your satisfaction is our number one priority!

You get unparalleled customer support 24x7x365 via our service center and interactive service ticketing system

IP phone sets, routers, switches and IAD devices are shipped directly to our partners pre-provisioned. We have the ability to "flash" multiple devices – instead of a one-by-one approach. We provide live installation support and advance warranty replacement.

Whether you represent a start-up or a large enterprise, wholesale or retail-focused,
we provide a consultative approach to delivering customized, cutting-edge solutions to suit your specific needs.

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