400+ User Car Dealership to Use Pulsar360 to Connect All Locations

September 23rd, 2019 by Pulsar360

Case Details: Car dealership was on a legacy premise-based PBX through Avaya. They needed to connect 5 remote sites with 400+ users, have a failover option built in, and use their data center space. They required reporting analytics including queue stats, abandon rates, abandon call details, and...

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120 Agent Call Center Replaces Legacy PBX with Pulsar360 Hosted VoIP

September 23rd, 2019 by Pulsar360

Case Details: Call center for multiple MUD districts was on a legacy premise-based PBX through Mitel They needed a call center PBX that would handle 120+ call center agents with numerous MUD district calls coming into the SI Environmental call center They required a call center manager through...

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Posted in: Case Studies,

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